Shipping
Shipping
How to Order
There are several convenient ways to order Eco-Products.
- Order directly from our online store
- Place an order with a representative via Online Chat
- Call Customer Care at 1-866-402-1831 ext. 2
(Business hours are Mon-Fri., 8 am to 5pm MST) - Email customercare@ecoproducts.com
- Order from a local foodservice distributor. Visit Find A Distributor to learn more.
Shipping Times
Typical domestic orders ship within 2 business days of processing.
Some orders ship faster if they are closer to our warehouses. The map below gives you a better estimate of shipping time across the country.
Estimated arrival dates don't apply to:
- Deliveries to Alaska, Hawaii, PO boxes and rural areas
- Deliveries made to U.S. territories, APO, FPO and international addresses
- Items that are out-of-stock at the time of ordering
Please Note:
- Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
- For shipping-related questions, please contact us directly at 1-866-402-1831 x 2 or email Customercare@ecoproducts.com
Packages Do Not Ship from Our Distribution Centers on the Following Holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving and the day after
- Christmas
Orders exceeding 25 cases or more may be shipped via common carrier.
Shipping & Handling Information
We ship UPS Ground. If you have a UPS account number, please enter your UPS account number in the appropriate field when checking out.
We can ship FedEx only if you have a FedEx account. If you are using a FedEx or DHL account number, please enter it in the appropriate field when checking out.
Free Shipping
Shipping is free on orders over $99.00. Free shipping applies to ground only; U.S. territories, APO, FPO addresses and expedited orders do not qualify for free shipping.
Order Tracking
You will receive a UPS tracking number on the day your package ships, within 1-2 business days of your order.
International Orders
We do not ship or distribute internationally at this time.
